Free Shipping within the US
on orders over $50

Returns:

Any unused carrier can be returned  within 10 calendar days from the date of delivery. All returned carriers must be in new, unwashed condition with all tags attached. We need to be able to re-sale these items.

If your item has been modified, we will not be able to accept a return. This includes things like adding embellishments, altering the length, removing manufactures care and safety tags and any other cosmetic or structural alterations. NO EXCEPTIONS.

Any carrier returned without all original tags, packaging or soiled will be assessed a fee of up to 60% of the original purchase price.

Shipping fees are not refundable. If you received a Free Shipping promotion and then returned your item, the amount we originally paid to ship your item to you will be deducted from your refund amount.

Items purchased during a Flash Sale are not eligible for a return or exchange. Manufacturers warranty is still valid.

Please contact us at Bibetts@Bibetts.com for a return authorization.

Exchanges:

Any carrier can be exchanged for an item of equal or greater value within 30 calendar days from the date of delivery. All exchanged carriers must be in new, unwashed condition with all tags attached. We need to be able to re-sale these items.

If your item has been modified, we will not be able to accept it for an exchange. This includes things like adding embellishments, altering the length, removing manufactures care and safety tags and any other cosmetic or structural alterations. NO EXCEPTIONS.

Any carrier returned without all original tags, packaging or soiled will be assessed a fee of up to 60% of the original purchase price.

Items purchased during a Flash Sale are not eligible for a return or exchange. Manufacturers warranty is still valid.

Please contact us at Bibetts@bibetts.com for an exchange authorization.

Do you have a question about your carrier? Email us at: bibetts@bibetts.com. We are also available by phone Monday-Friday 9-5pm 1 512/660-BABY